Local Reviews
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express enthusiasm about the promptness and efficiency of service delivery, with many highlighting quick response times and timely completion of work. A dominant theme throughout is the professionalism and friendliness of the service team, with reviewers frequently praising the courteous, respectful, and personable nature of the technicians. The quality of technical work receives strong commendation, with customers noting thorough maintenance, effective problem-solving, and reliable equipment performance. Trust and honesty emerge as significant positive attributes, with clients appreciating transparent assessments and the absence of sales pressure. The collaborative and calm approach to handling unexpected challenges is also valued. Many reviewers demonstrate loyalty to the company, mentioning years of continued use and willingness to refer services to others, which underscores deep satisfaction and confidence in the business. Overall, the tone is enthusiastically positive, characterized by gratitude, trust, and strong endorsement of both the technical expertise and interpersonal skills demonstrated by the service providers.
Excellent service
Ray - Howell, MI 48843
Wonderful experience, always professional with their service!
Excellent Service
Stacey - Brighton, MI 48116
Friendly, knowledgeable. Took his time and explored all my options. Explained everything to me so I can make an educated decision.
Excellent Service
Stacey - Brighton, MI 48116
Friendly, good communication! I understand what is happening with my furnace and what my options are thanks to amazing communication!
Great service and very professional
Lindsey - Brighton, MI 48116
They were efficient, explained things well, and made sure everything was in good working order. They did a great job cleaning up afterwards!
Excellent service!
Kathryn - Plymouth, MI 48170
Jordan was excellent super helpful and polite
Great
Robert - Brighton, MI 48116
Great person and service! We are grateful. 😇
Great Service
Heather - Howell, MI 48843
Brendan was very professional and explained step by step the process.
Service
Kenneth - Pinckney, MI 48169
Great service. The guys did very well and quickly. Thanks to Ryan, Cassie, Billy, Brent, and Jake.
Ted - Brighton, MI 48114
Everyone was polite and respectful.
Excellent service. Very clear and personable.
Lindsey - Brighton, MI 48116
She explained everything and went over all options very clearly. She was very friendly and efficient.
Dwayne was very knowledgeable and good service
Bob - Whitmore Lake, MI 48189
Great as usual
Robert - Howell, MI 48855
Jordan arrived on schedule, was outgoing and friendly, and completed the maintenance exam in a skilled and efficient manner. No concerns at all; he did great.
Excellent Service
Ray - Howell, MI 48843
Excellent service , as usual
Cynthia - Novi, MI 48375
We had our annual furnace tune up scheduled before Winter. Our technician, Brendan Feeney, did an amazing job. He was respectful, kind and explained in detail what we needed and prioritized our needs. We feel so lucky to have Dominion and have received amazing service from Brendan. I hope you're able to keep him on your team. Thank you , Dominion and Thank you, Brendan.
Same day response
Tls - Brighton, MI 48116
Dominion came out for a same day service call, their booking person was very pleasant and the technician was thorough