"I had purchased a smart thermostat and needed it installed. I called a few other companies first, got the runaround regarding cost. Dominion gave an upfront cost, which was very reasonable. They also offered next day service. When the technician (Cameron) arrived, at the scheduled time, he was both courteous, professional, and pleasant to deal with.. He got the unit installed and commissioned quickly, even though both the house and furnace are older and non-standard. Dominion will definitely be my go to service provider for any future HVAC needs, I highly recommend them."Jay T.
Dominion has been amazing. We lost our heat in the winter and they were able to come out same day. Cameron identified the problem immediately and fixed it that day. He gave me options for upgrading and maintaining my systems to their highest potential. They come out twice a year to inspect and maintain our systems. They've been incredibly cost efficient and professional. I've passed their info onto all friends and family.Tom M.
I had a humidifier and 2 air purifiers installed. Everyone was very knowledgeable and very nice to work with. They answered all my questions and ones I hadn't even asked. Pricing was very reasonable on the items I had installed. Adam and Zack were great and very professional. Maintenance program is very reasonably priced, I signed up. Looking forward to seeing them every 6 monthsRenee B.
I recommend Dominion to family and friends. We've had a Service Membership since 2020 and it's been worth it. Their customer service is outstanding. Front office is ready to help, always pleasant, and keeps you informed. Field crew employees are knowledgeable, prompt and straightforward, educating about issues and then laying out different options for solutions. Cameron has been to our house several times and takes time to explain and answer all our questions and concerns. Good people. Dominion has earned our trust.Paul L.
I had my AC and furnace replaced in July. Obviously needed one from the pictures below!! Adam was very knowledgeable and explained my options very well. I was easily scheduled within a couple weeks. The team sent were respectful of my property and worked quickly and efficiently (it was 90°+) that day. The communication with Adam and Lisa was excellent and I felt very comfortable making such a big purchase. Highly *HIGHLY* recommend.Katie Q.
I can't say enough great things about Dominion service!! We contacted the company after our AC unit stopped working and our home was 83 degrees. They were able to come inspect and diagnose the problem the next morning. Duane was very honest and presented us with all the options of fixing vs. repairing the unit. There was no pressure to go one way or the other. We ultimately decided to replace our AC unit (and our furnace given it was 27 years old too). On the morning of install, Brent and Zach showed up on time and ready to work. They were both very nice, informative and efficient. (They also did some landscaping work to make sure the AC unit was in a much better position than before). After they completed the job, they walked me through the regular maintenance and made sure I had no other questions. Obviously, no one wants to pay for a new furnace or AC - but I do feel like their prices are competitive/fair. Overall, definitely recommend this company!!!Kristyn L.
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